#sv-chat-launcher{position:fixed;bottom:28px;right:96px;width:56px;height:56px;background:linear-gradient(135deg,#0D2B55,#1A3C6E);border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:9980;box-shadow:0 4px 20px rgba(13,43,85,0.45);border:2px solid rgba(201,168,76,0.35);transition:all 0.25s ease;text-decoration:none}#sv-chat-launcher:hover{transform:scale(1.08);box-shadow:0 6px 28px rgba(13,43,85,0.55);border-color:rgba(201,168,76,0.65)}#sv-chat-launcher svg{width:26px;height:26px;fill:#fff;transition:all 0.25s ease}#sv-chat-launcher.open svg.icon-chat{display:none}#sv-chat-launcher.open svg.icon-close{display:block !important}#sv-chat-launcher svg.icon-close{display:none}#sv-chat-dot{position:absolute;top:2px;right:2px;width:12px;height:12px;background:#C9A84C;border-radius:50%;border:2px solid #fff;animation:sv-pulse 2s infinite}@keyframes sv-pulse{0%,100%{transform:scale(1);opacity:1}50%{transform:scale(1.2);opacity:0.8}}#sv-chat-tooltip{position:absolute;right:64px;bottom:50%;transform:translateY(50%);background:#0D2B55;color:#fff;font-family:'DM Sans',sans-serif;font-size:13px;font-weight:500;padding:8px 14px;border-radius:8px;white-space:nowrap;box-shadow:0 4px 16px rgba(0,0,0,0.25);border:1px solid rgba(201,168,76,0.25);pointer-events:none;opacity:0;transition:opacity 0.2s ease}#sv-chat-tooltip::before{content:'';position:absolute;left:-6px;top:50%;transform:translateY(-50%);border:6px solid transparent;border-right-color:#0D2B55;border-left:0}#sv-chat-launcher:hover #sv-chat-tooltip{opacity:1}#sv-chat-window{position:fixed;bottom:96px;right:96px;width:340px;max-height:min(480px,calc(100vh - 110px));background:#fff;border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,0.2);display:flex;flex-direction:column;z-index:9979;overflow:hidden;border:1px solid rgba(13,43,85,0.12);transform:scale(0.95) translateY(10px);opacity:0;pointer-events:none;transition:all 0.3s cubic-bezier(0.34,1.56,0.64,1);transform-origin:bottom right}#sv-chat-window.open{transform:scale(1) translateY(0);opacity:1;pointer-events:all}.sv-chat-header{background:linear-gradient(135deg,#0D2B55,#1A3C6E);padding:12px 16px;display:flex;align-items:center;gap:12px;flex-shrink:0;border-bottom:1px solid rgba(201,168,76,0.2)}.sv-chat-avatar{width:40px;height:40px;border-radius:50%;background:#0D2B55;display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0;overflow:hidden}.sv-chat-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}.sv-chat-header-info{flex:1}.sv-chat-header-name{font-family:'DM Sans',sans-serif;font-size:14px;font-weight:700;color:#fff;line-height:1;margin-bottom:3px}.sv-chat-header-status{font-family:'DM Sans',sans-serif;font-size:11px;color:rgba(255,255,255,0.65);display:flex;align-items:center;gap:5px}.sv-status-dot{width:7px;height:7px;background:#4ade80;border-radius:50%;flex-shrink:0}.sv-chat-header-close{background:rgba(255,255,255,0.1);border:1px solid rgba(255,255,255,0.2);border-radius:6px;cursor:pointer;padding:6px 8px;color:rgba(255,255,255,0.85);display:flex;align-items:center;justify-content:center;transition:all 0.2s;flex-shrink:0;min-width:32px;min-height:32px}.sv-chat-header-close:hover{background:rgba(255,255,255,0.2);color:#fff}.sv-chat-header-close svg{width:16px;height:16px}.sv-chat-messages{flex:1;overflow-y:auto;padding:12px 14px;display:flex;flex-direction:column;gap:10px;background:#f8fafc;min-height:0;max-height:240px;scroll-behavior:smooth}.sv-chat-messages::-webkit-scrollbar{width:4px}.sv-chat-messages::-webkit-scrollbar-track{background:transparent}.sv-chat-messages::-webkit-scrollbar-thumb{background:#e2e8f0;border-radius:2px}.sv-msg{display:flex;gap:8px;max-width:100%}.sv-msg.bot{align-items:flex-start}.sv-msg.user{align-items:flex-start;flex-direction:row-reverse}.sv-msg-avatar{width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,#0D2B55,#1A3C6E);display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;margin-top:2px;overflow:hidden}.sv-msg-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}.sv-msg-bubble{max-width:82%;padding:10px 13px;border-radius:12px;font-family:'DM Sans',sans-serif;font-size:13.5px;line-height:1.55}.sv-msg.bot .sv-msg-bubble{background:#fff;color:#1e293b;border:1px solid #e2e8f0;border-bottom-left-radius:4px;box-shadow:0 1px 4px rgba(0,0,0,0.06)}.sv-msg.user .sv-msg-bubble{background:linear-gradient(135deg,#0D2B55,#1A3C6E);color:#fff;border-bottom-right-radius:4px}.sv-typing{display:flex;align-items:center;gap:4px;padding:12px 14px;background:#fff;border:1px solid #e2e8f0;border-radius:12px;border-bottom-left-radius:4px;width:fit-content}.sv-typing span{width:7px;height:7px;background:#94a3b8;border-radius:50%;animation:sv-bounce 1.2s infinite}.sv-typing span:nth-child(2){animation-delay:0.2s}.sv-typing span:nth-child(3){animation-delay:0.4s}@keyframes sv-bounce{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)}}.sv-quick-replies-legacy{display:flex;flex-wrap:wrap;gap:7px;padding:0 2px}.sv-qr-btn{background:#fff;border:1.5px solid #e2e8f0;color:#0D2B55;font-family:'DM Sans',sans-serif;font-size:12px;font-weight:500;padding:6px 12px;border-radius:20px;cursor:pointer;transition:all 0.2s;white-space:nowrap}.sv-qr-btn:hover{border-color:#C9A84C;background:rgba(201,168,76,0.06);color:#0D2B55}.sv-chat-footer{padding:10px 12px;background:#fff;border-top:1px solid #e2e8f0;display:flex;gap:8px;align-items:flex-end;flex-shrink:0}.sv-chat-input{flex:1;border:1.5px solid #e2e8f0;border-radius:22px;padding:9px 14px;font-family:'DM Sans',sans-serif;font-size:13.5px;color:#1e293b;outline:none;resize:none;max-height:80px;min-height:38px;line-height:1.4;transition:border-color 0.2s;background:#f8fafc}.sv-chat-input:focus{border-color:#0D2B55;background:#fff}#sv-chat-launcher:focus-visible{outline:3px solid #C9A84C;outline-offset:3px}#sv-chat-send:focus-visible{outline:3px solid #C9A84C;outline-offset:2px;border-radius:4px}.sv-chat-input:focus-visible{outline:3px solid #C9A84C;outline-offset:2px}.sv-chat-option:focus-visible{outline:3px solid #C9A84C;outline-offset:2px}.sv-chat-input::placeholder{color:#94a3b8}.sv-chat-send{width:38px;height:38px;background:linear-gradient(135deg,#C9A84C,#b8902a);border:none;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all 0.2s}.sv-chat-send:hover{transform:scale(1.08);box-shadow:0 3px 12px rgba(201,168,76,0.45)}.sv-chat-send:disabled{opacity:0.5;cursor:not-allowed;transform:none}.sv-chat-send svg{width:16px;height:16px;fill:#071929}.sv-chat-wa-link{display:flex;align-items:center;gap:7px;font-family:'DM Sans',sans-serif;font-size:11.5px;color:#25D366;text-decoration:none;padding:8px 14px;border-top:1px solid #f1f5f9;background:#fff;transition:background 0.2s;flex-shrink:0}.sv-chat-wa-link:hover{background:#f0fdf4}.sv-chat-wa-link svg{width:14px;height:14px;fill:#25D366;flex-shrink:0}@media (max-width:480px){#sv-chat-window{width:calc(100vw - 32px);right:16px;bottom:84px;max-height:min(420px,calc(100vh - 100px))}#sv-chat-launcher{right:88px;bottom:max(20px,env(safe-area-inset-bottom)+16px)}}#sv-chat-launcher.open #sv-chat-dot{display:none !important}.sv-fab-group{position:fixed;bottom:28px;right:164px;display:flex;align-items:center;gap:12px;z-index:9990;flex-direction:row-reverse}.sv-menu-block{display:flex;flex-direction:column;gap:7px;padding:4px 0 8px}.sv-menu-label{font-family:'DM Sans',sans-serif;font-size:11.5px;font-weight:700;color:#7A8BA4;text-transform:uppercase;letter-spacing:0.1em;margin-bottom:4px;padding-left:2px}.sv-menu-btn{display:flex;flex-direction:column;align-items:flex-start;gap:2px;padding:10px 14px;background:#fff;border:1.5px solid #e2e8f0;border-radius:10px;cursor:pointer;text-align:left;transition:all 0.18s ease;font-family:'DM Sans',sans-serif;width:100%}.sv-menu-btn:hover{border-color:#0D2B55;background:rgba(13,43,85,0.03);transform:translateX(2px)}.sv-menu-btn-label{font-size:13.5px;font-weight:600;color:#0D2B55}.sv-menu-btn-desc{font-size:11px;color:#94a3b8;font-weight:400}.sv-qr-block{display:flex;flex-wrap:wrap;gap:7px;padding:4px 0 8px}.sv-qr-back{background:#f8fafc !important;color:#64748b !important;border-color:#e2e8f0 !important;font-size:11.5px !important}.sv-qr-back:hover{background:#f1f5f9 !important;border-color:#94a3b8 !important}